Pitbull Conference Networking App

A step-by-step visual guide to get you started.

Select the guide that applies to you.

Networking App – FAQ’s

Here is some help to get you up and running. If you still can’t find the answer you need, please don’t hesitate to contact us at [email protected]

What email address should I use to sign up?

Please use the same email address we have on file for you — the same email our office has used to communicate with you since your registration.

Error: "The email in your profile is not registered for this event."

Please update your profile with the email you used when registering for the event.

Even it appears to be correct, carefully check for typos and unwanted character spaces at the end of your email address.

If you are unsure of what email to use, check to see what email your “Registration Confirmation” was addressed to, and use that.

If you still need help OR if you prefer to use a different email altogether, select “Request Access” using your preferred email, and someone from our office will contact you ASAP.

Error: "Signup Failed" You already have an account!
  • This means you need to “Log in” NOT “Sign up”
  • Click “Okay” and return to the getting started screen
  • Select “Log in”
I forgot my password.
  • Click “Forgot your password” just below the log in button.
  • Enter the email address where you want the password reset instructions sent.
I am a Return User. How do I filter my connections by event?
  • Click the connections icon on the bottom of the home screen
  • In the upper left-hand corner of the screen, click the filter icon
  • By default, all the filters are turned off
  • To view your connections for any or all events, slide the corresponding button to the right
  • Activated filters are indicated in green
My connections from previous events are no longer there.

This means you had a different email address on file when you attended that previous event.

To view those contacts, go back and log in to the earlier event using the old email.

Unfortunately, at this time the old and new email address contacts cannot be merged.

However, if you have not begun making contacts for this next event – it is possible to revert back to your previously used email. To do this you must contact us at [email protected] BEFORE you start making new connections.

Note: The email address you log on with does not have to be the same email address you share with your contacts. When you click on the “Me” in the bottom right-hand corner, you can add the email address(es) you would like to share.

How do I connect with a person on the app?

In person, the fastest way to connect and exchange contact information with someone is to:

  • Stand together with the app open
  • Select the “Shake” icon on the bottom of the screen
  • Shake phones simultaneously

You can also connect with someone by sending them a Connection Request.

To do this:

  • On the app Events screen, click “Guests”
  • Click either “+Add” or “Contact” to the right of any name to send a request.
  • Once your request is accepted that person will now appear in your list of “Connections” with a date stamp.
How do I send a message or set up a meeting using the app?
  • On the bottom bar, click “Connections”
  • Select the person
  • In their Profile, under their photo, select “Message” or “Meet”
How do I return to current and past conversations with people?
  • On the bottom bar, click “Chats”
  • There you will find all conversations listed chronologically, with your most recent at the top
  • A red dot above the “Chat” icon will alert you to new messages waiting for you.
Can I export my contacts into a spreadsheet?

No, you cannot. However, you can easily download a person’s contact info, including any notes you may have made on them, directly into your phone’s contacts.

 

  • On the bottom bar, click “Connections”
  • Select the person
  • In the upper right-hand of their Profile click the download arrow.

Questions? Call 858-736-7788

Drop us a line anytime, and one of our customer service reps will respond to you as soon as possible.